Contact Us

Contact Us

Welcome to the Contact Us page for Woodie’s Major Appliance Service! We’re glad you’re here. Whether you have questions, need appliance repair services, or want to provide feedback about your experience, we’re here to help. Your satisfaction is our top priority, and we strive to make communication as easy and efficient as possible.

Our Commitment to You

At Woodie’s, we understand that dealing with appliance issues can be stressful. That’s why we’re dedicated to providing not only high-quality repair services but also exceptional customer support. Our team is ready to listen to your concerns and offer solutions tailored to your needs. We believe in building lasting relationships with our customers, and we aim to ensure that you feel valued and heard every step of the way.

How to Reach Us

Phone

The quickest way to get in touch with us is by phone. You can reach our friendly team at:

• Main Line: 859-293-1352
• Alternate Line: 859-336-4228

Our phone lines are open during business hours, and we’re always ready to assist you. Whether you need to schedule a service, request an estimate, or have a question about our services, don’t hesitate to call. We value your time and aim to provide prompt responses to all inquiries.

Email

If you prefer to communicate via email, we’d love to hear from you! You can reach us at:

• Email: [email protected]

When sending an email, please provide as much detail as possible about your inquiry. This will help us address your concerns efficiently. Whether you want to book an appointment, ask questions about our services, or leave feedback, our team will respond as quickly as possible.

Visit Us

We welcome you to visit our office if you prefer face-to-face communication. Our address is:

Woodie’s Major Appliance Service
[Your Address Here]
Lexington, KY

We recommend calling ahead to ensure that someone is available to assist you upon your arrival. Our team is eager to help you with any questions or concerns you may have.

Request an Appointment

If you’re ready to schedule a repair, we’ve made it easy for you. You can request an appointment directly through our website. Simply fill out the online form with your contact information and a brief description of the appliance issue you are experiencing. One of our team members will get back to you as soon as possible to confirm your appointment.

Online Booking Steps:

1. Visit Our Book Now Page: Click on the “Book Now” button on our homepage.
2. Fill Out the Form: Provide your name, contact information, and details about the appliance needing repair.
3. Submit Your Request: Once you submit the form, we’ll review your request and get back to you promptly.

This convenient option allows you to schedule service at your convenience without needing to call.

Feedback and Reviews

We value your feedback! Your experiences help us improve our services and provide the best possible support to our customers. If you’ve used our repair services, please take a moment to leave us a review. You can share your thoughts on our website or platforms like Google and Yelp.

We appreciate both positive and constructive feedback, as it helps us understand what we’re doing well and where we can improve. We take your comments seriously and use them to enhance our services continually.

Frequently Asked Questions (FAQs)

To streamline your inquiries, we’ve compiled a list of frequently asked questions that may address your concerns. Here are some common questions we receive:

1. What types of appliances do you repair?

We service a variety of household appliances, including refrigerators, ovens, dishwashers, dryers, and more. Our team is experienced with most major brands, so you can trust us to handle your appliance repair needs.

2. How quickly can I get an appointment?

We strive to accommodate urgent requests and typically offer same-day or next-day appointments. However, availability may vary based on our schedule. Contact us to discuss your needs!

3. Do you provide estimates before repairs?

Yes, we provide free estimates before starting any repair work. Our technician will assess the appliance issue and give you a detailed estimate, ensuring transparency and no surprises.

4. What are your business hours?

Our business hours are Monday to Friday, from 8:00 AM to 5:00 PM. We’re closed on weekends but are always ready to assist you during the week.

5. Is there a warranty on your repairs?

Yes, we stand by our work! We offer a warranty on parts and labor for repairs, giving you peace of mind that your appliances are in good hands.

Why Choose Woodie’s?

Choosing Woodie’s Major Appliance Service means choosing a reliable, experienced, and customer-focused team. With over 30 years of service in Lexington, we have built a reputation for excellence and trustworthiness. Our A+ ratings with the Better Business Bureau and Angie’s List reflect our commitment to quality service.

Our Values

• Integrity: We believe in honest communication and transparency in all our dealings.
• Quality: Our skilled technicians are dedicated to providing high-quality repairs.
• Customer Satisfaction: Your satisfaction is our priority, and we work hard to exceed your expectations.

Connect with Us on Social Media

Stay updated with our latest news, tips, and promotions by following us on social media. We’re active on several platforms, and we love connecting with our community.

• Facebook: [Your Facebook Page]
• Instagram: [Your Instagram Handle]
• Twitter: [Your Twitter Handle]

Social media is a great way to stay informed about special offers and helpful tips for maintaining your appliances.

Conclusion

Thank you for considering Woodie’s Major Appliance Service for your appliance repair needs. We’re eager to assist you and provide the best service possible. Whether you reach out via phone, email, or in person, our team is committed to making your experience as smooth and pleasant as possible.

Don’t hesitate to contact us with any questions or to schedule your service. We look forward to hearing from you soon!